Services
Practical systems,
built to fit.
Start with the problem that matters most. Each engagement is designed around your workflow, your team, and the improvement you need first.
AI Strategy & Roadmapping
Most AI projects fail for the same reason — they start with a tool instead of a problem. We start with your process, your numbers and your constraints, then tell you plainly what is worth building.
- Typical timeline
- 1–2 weeks
- Engagement
- Fixed-fee sprint
What you get
- Process map of where time and money currently go
- Scored backlog of AI and automation opportunities
- 45-day and 6-month roadmap with sequencing
- Cost, risk and payback estimate per initiative
- Data readiness and governance assessment
What changes
- A clear yes/no on every idea currently on the table
- Budget pointed at the two or three things that matter
- A plan your team can execute without us, if you prefer
Workflow Automation
The unglamorous wins are usually the biggest ones. Data moving between tools, reports assembled by hand, approvals chased over email — we replace those with automations that run quietly and log everything they do.
- Typical timeline
- 1–3 weeks per workflow set
- Engagement
- Fixed-fee build or monthly retainer
What you get
- End-to-end automation of the chosen workflows
- Integration with your CRM, finance, support and storage tools
- Error handling, retries and failure alerting
- Run history and audit logging
- Handover documentation and team training
What changes
- Hours per week returned to the people you hired for judgement
- Fewer transcription errors and dropped handoffs
- Work that keeps running when someone is on holiday
Custom AI Agents & Chatbots
Not a chatbot bolted onto a homepage. Agents grounded in your own content and connected to your own systems — able to answer, act, and escalate, with guardrails you set.
- Typical timeline
- 2–5 weeks
- Engagement
- Fixed-fee build, then optional retainer
What you get
- Agent design — scope, tone, refusal and escalation rules
- Knowledge grounding over your approved sources
- Tool and system integrations for real actions
- Web, Slack, Teams, WhatsApp or in-product deployment
- Evaluation suite and quality dashboard
What changes
- Front-line questions answered instantly, around the clock
- Specialists freed from repeating the same twenty answers
- Every conversation logged, measurable and improvable
Data & RAG Systems
Your organisation already knows the answer to most questions asked of it. The problem is that the knowledge sits in shared drives, old threads and one person's head. We make it retrievable.
- Typical timeline
- 2–4 weeks
- Engagement
- Fixed-fee build
What you get
- Source audit and ingestion pipelines
- Chunking, embedding and retrieval architecture
- Permission-aware search respecting existing access rules
- Answer quality evaluation and tuning
- Refresh and re-index automation
What changes
- Institutional knowledge that survives staff turnover
- Minutes instead of hours finding the precedent or the clause
- A foundation every future AI project can build on
AI Marketing & Content Engines
Most AI content is obvious, and obvious content damages the brand it was meant to build. We design systems where the model does the drafting and the leverage, and your judgement stays in the loop.
- Typical timeline
- 1.5–3 weeks to build, then ongoing
- Engagement
- Build sprint or monthly retainer
What you get
- Brand voice guide and prompt library
- Content engine — research to draft to review to publish
- Repurposing pipelines across blog, email, social and video
- SEO and answer-engine optimisation groundwork
- Performance dashboard tied to pipeline, not vanity metrics
What changes
- Publishing cadence that holds without burning the team out
- Content that sounds like you rather than like everyone
- Visibility in AI answers, not only in search results
Websites & Digital Products
A website is where your automation, agents and content actually meet a customer. We build the front door as carefully as the machinery behind it.
- Typical timeline
- 1.5–4 weeks
- Engagement
- Fixed-fee project
What you get
- Design and build of marketing site or web app
- CMS so your team can edit without calling a developer
- Booking, forms, payments and CRM integration
- Embedded AI assistant or product features where useful
- Analytics, SEO foundations and performance budget
What changes
- A site that loads fast and converts rather than just existing
- Content your team can update without a developer
- Infrastructure ready for the AI features you add next
Engagement models
Three ways to work with us
Every engagement is quoted in writing before anything begins. No hourly billing, no scope drift, no surprise invoice.
Strategy sprint
Fixed fee · tailored scope
A full audit of where AI and automation pay off in your business, and a sequenced roadmap you can execute with us or without us.
- Stakeholder interviews and process mapping
- Scored opportunity backlog
- 45-day and 6-month roadmap
- Cost, risk and payback per initiative
Build project
Fixed fee · delivery plan agreed first
Design and delivery of a defined system — an automation set, an agent, a retrieval layer, a website, or a combination of them.
- Scoped specification agreed before we start
- Twice-weekly progress reviews, built on your accounts
- Monitoring, alerting and error handling
- Documentation, training and clean handover
Partner retainer
Ongoing · agreed monthly capacity
An ongoing engineering and advisory partnership for teams shipping continuously — improvements, new workflows and someone on call when something breaks.
- Agreed monthly delivery capacity
- Maintenance of everything we have built
- Priority response on incidents
- Roadmap review every six weeks
Scope, delivery plan, and fixed fee are confirmed in writing before work begins.
Next step
Not sure which one you need?
That is exactly what the first call is for. Describe the problem and we will point you at the right piece — or tell you it does not need us at all.
30 minutes · No obligation